Museum Accessibility

Miscellaneous Information

• The Museum’s staff are at your disposal at any time during your visit;
• Museum maps are available at reception;
• The Museum has a visitor guide written in very clear language;
• The Museum has an informative introduction video for visitors. Visitors can watch the video in a room located to the left of reception. The video is in Portuguese, with Portuguese and English subtitles. A translation into International Sign (IS) language is also available.

Accessible Parking

Free parking is available for persons with reduced mobility at the entrance of the Museu Nacional Ferroviário – Rua Eng.º Ferreira de Mesquita.

Visitors with reduced mobility, who travel by train to Entroncamento station, can be assisted by our staff, who can accompany them from the station to the Museum's entrance. Assistance services can be arranged by contacting the museum in advance. Please contact us at servicoaocliente@fmnf.pt.

Accessible Way

The route visitors make through the Museum complies with the European Accessibility Standards. Therefore, there are ramps and lifts to facilitate access with wheelchairs and prams. However, due to certain particularities of the Museu Nacional Ferroviário there are some physical obstacles that may constrain visitors, namely, rail lines and some protruding objects.  Thus, we have devised a route dedicated to all people who have some kind of temporary or permanent physical disability.

1

Darkened Room

Pay attention to the obstacles

For a better adaptation to the visibility conditions, we advise you to close your eyes before entering. Once inside the room, wait a few seconds before opening your eyes again.

Avoid looking directly at the light sources and blink for 30 seconds, making your eyes move around the room without fixing any specific point.

2

Timetable - Wing 2

Protruding objects

Some items in exhibition have protruding elements.

3

Press . Wing 2

Protruding objects

Some items in exhibition have protruding elements.

4

Stretcher . Wing 4

Protruding objects

Some items in exhibition have protruding elements.

5

Lounge space

Pay attention to the obstacles

At the lounge you can sit, read a magazine, take a photo. However, mind the step between the floor and the raised platform.

Download File (1.0Mb)

• Darkened Room
• Timetable - Wing 2
• Press - Wing 2
• Stretcher - Wing 2
• Lounge Space

1

Timetable . Entrance

Protruding objects

Some items in exhibition have protruding elements.

2

Lounge space

Pay attention to the obstacles

At the lounge you can sit, read a magazine, take a photo. However, mind the step between the floor and the raised platform.

3

Protruding objects

Protruding objects

On ground floor of Wing 13, pay attention to the projection created by the Shindler coach model.

4

Rails on the floor

Pay attention to the obstacles

Pay attention to the built-in rails on the floor.

5

Buffer stops

Protruding objects

When going around the locomotives, pay attention to the buffer stops protruding from their ends

6

Uneven floor surfaces

Pay attention to the obstacles

There are some uneven surfaces on the floor in some areas of the exhibition spaces, which are properly marked.

Download File (1.0Mb)

• Timetable . Entrance
• Lounge space
• Protruding objects
• Rails on the floor
• Buffer stops
• Uneven floor surfaces

1

Rails on the floor

Pay attention to the obstacles

In this area, the floor is uneven due to the presence of built-in rails and wooden sleepers.

2

Buffer stops

Pay attention to the obstacles

When going around the locomotives you should pay special attention to the buffer stops protruding from their ends

Download File (1.0Mb)

• Rails on the floor
• Buffer stops